At D’Cherlane, we are committed to providing you with a seamless shopping experience, ensuring your orders are processed and shipped with efficiency and care.

Order Processing

  • Orders are typically processed within 24 to 48 hours (excluding weekends and holidays).

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing times may vary during peak seasons or promotional periods.

Shipping & Delivery

We strive to deliver your order as quickly as possible, but shipping timelines are estimates and not guarantees. The total time for your order to arrive includes both processing and carrier transit times.

Estimated Delivery Time:

  • Domestic Expedited Delivery: 5-8 business days

  • Shipping carriers include USPS, FedEx, UPS, or DHL—selected at our discretion to ensure the best delivery experience.

Shipping Rates:

  • Orders under $50 → $7 USD (Domestic Expedited Delivery)

  • Orders $50 and up → FREE (Domestic Expedited Delivery)

Shipping Restrictions

  • We currently only ship within the United States (all 50 states).

  • We do not ship to P.O. boxes or APO/FPO addresses—a valid street address is required for delivery.

  • Shipping charges are calculated based on the shipping option selected at checkout.

Additional Notes

  • While we aim for timely delivery, unexpected delays due to weather, carrier issues, or high order volumes may occur.

  • Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.

If you have any questions or need assistance with your order, please reach out to our Customer Support Team. 

Thank you for choosing D’Cherlane—your self-care journey starts here!